Your shop. Your customers.
Customers buy your digital vouchers whenever they want – even on a Sunday at 11 pm. They pay straight away, and the money goes to your account, not to a middleman.
Choose your industry and see how it would work for you
Vouchers through Retiva are already sold by:
PROBLEMWhat are missed opportunities costing you?
These losses do not show up in any report. A customer who could not buy a voucher will not call to tell you. They will buy a gift somewhere else.
Dinner at your restaurant is a great gift. But if it cannot be bought online, the customer will reach for something they can buy in one click.
If you sell packages only by e-mail and phone, every enquiry after 6 pm waits until morning. Some of them will not wait that long.
People think about a massage or a spa ritual as a gift in the evenings and at weekends, which is exactly when your reception is closed.
Workshops and experiences are bought as gifts on impulse. If it cannot be done right away, the urge passes.
Sales lost after hours
Customers look for gifts in the evenings and at weekends too. If they cannot buy your voucher online, they may choose another business’s offer that is available right away.
Delayed payouts
On some platforms you receive the money for a sold voucher only after it is redeemed. Several months can pass between the purchase and the payout.
Time-consuming admin
Issuing vouchers by hand, checking expiry dates and keeping track of what has been used takes time you could spend on your customers and on growing your business.
HOW IT WORKSFrom clicking “Buy” to a visit at your venue
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Your details
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The customer picks a gift.
They open your voucher page and choose an amount or a specific service.
They pay in seconds.
Just like in any online shop: by card, Apple Pay or Google Pay.
They get the voucher at once.
The voucher arrives by e-mail as a PDF, and the customer saves it to Apple Wallet or Google Wallet.
You scan the code.
The customer shows their phone, and you scan the QR code with yours. You do not need any extra device. If the voucher is for an amount, the balance goes down at once, and the customer sees it on their side.
You see everything in the dashboard.
You check how many vouchers have sold and how many have been used. You download the report for your accountant in one click.
YOUR SHOPCustomers buy from you, not on a platform full of competitors
On voucher platforms your offer is just one of many. The customer compares prices, clicks on and often buys from the place next door. On your page they see only you: your logo, your services and your prices. You change them yourself, whenever you like. You set the voucher’s logo and colours yourself in the dashboard.
You paste the link where customers already look for you: in your Instagram bio, in your Google business profile, on your own website.
Bistro Kredens · Kraków
Give a dinner at Kredens
Choose a voucher ↓All gifts & vouchers
Hotel Widok · Zakopane
Give a weekend with a view
Choose a voucher ↓All gifts & vouchers
Salon Aura · Poznań
Give a moment of calm
Choose a voucher ↓All gifts & vouchers
Pracownia Glina · Wrocław
Give a pottery workshop
Choose a voucher ↓All gifts & vouchers
Latest activity
- New order #1043 · 200 zł
- Voucher redeemed — K7Q2MX
- New order #1042 · 350 zł
sample data
This is what buying from you looks like. The customer sees your logo, your services and your prices.
This is your morning: you see at once what sold overnight.
WHAT YOU CAN SELLA gift that lifts your sales
Voucher for an amount.
The recipient decides what to spend it on, and the balance changes with every visit.
Voucher for a specific service.
Dinner for two, a massage, a weekend at the hotel. Good when you want to promote a chosen offer.
Discount coupon.
The customer gets a discount, and you get their e-mail address and a chance that they come back.
Digital loyalty card.
Stamps on the phone instead of a paper card that gets lost in the wallet.
Tickets.
For tastings, workshops and themed dinners, checked with a QR code at the door.
FOR BUSINESS OWNERSWhy venue owners sell vouchers through the Retiva system
The customer stays your customer.
You have their e-mail address and can invite them back. On a platform, that contact belongs to the platform.
You get the money before the visit.
The customer pays at the moment of purchase, and the money goes to your Stripe account. December sales work for you already in December.
Every holiday is a chance to sell.
Christmas, Valentine’s Day, Mother’s Day. In the dashboard you see what each of these occasions brought in.
You change nothing at your venue.
You do not replace your till and you do not buy any devices. The phone in your pocket is enough.
WHO IS BEHIND RETIVAPeople behind the technology
Our base is in Katowice, but our ambitions reach much further. We build Retiva for businesses in Poland and abroad. We like to know who we work with, so we get to know our clients’ businesses, help them launch their sales and stay in touch after the set-up too. We keep developing the platform, combining our own ideas with our clients’ experience and needs.
Tomasz GajewskiCEO
Bartłomiej KwarcińskiCOO / CTO
Jakub GraczykHead of Sales
Patrycja JarominCustomer Success
Maria SzrubaOnboarding & KAM
SECURITYYour money and your customers’ data are safe
Stripe handles payments.
Stripe processes card payments in line with the PCI-DSS standard. Retiva never sees your customers’ card details.
We comply with the GDPR.
We process customer data in line with the law. Details are in our privacy policy.
Data stays in the European Union.
We store it on servers in the EU.
Bookkeeping without hunting for papers.
Every month you get a VAT invoice and a ready report for your accountant in XLSX and PDF.
Frequently asked questions
What is Retiva?
It is your own page for selling vouchers. The customer picks a voucher, pays online and gets it by e-mail at once. You redeem it by scanning the code with your phone. You do not install any app.
Do I need my own website?
No. You get a ready voucher page that you link from Instagram, your Google business profile or a message to a customer. If you already have a website, you just add a link to the shop.
Do I have to install anything or change my till?
No. Retiva works alongside your till and needs no integration. You redeem vouchers in the browser of the phone you already use.
Are payments and customer data safe?
Yes. Stripe handles payments in line with the PCI-DSS standard, so Retiva neither sees nor stores card details. We process customer data in line with the GDPR and keep it on servers in the European Union.
Will Retiva work in my industry?
If your customers buy your services as a gift for someone, yes. It is used by restaurants, cafés, hotels, beauty salons, spas, massage studios, barbers and workshop organisers.
How long is the contract, and how do I cancel?
A monthly subscription can be cancelled at the end of any month. An annual subscription runs for 12 months. After you cancel, you can download your data and reports.
What happens to an unused voucher?
The money reaches your Stripe account at the moment of purchase, and you set the voucher’s expiry date yourself. If the customer does not use the voucher before it expires, the money stays with you.
Contact and sign-upStart selling vouchers before the holidays
Leave your e-mail and we will get in touch to schedule onboarding. We set everything up with you in person, step by step.
Try it free for 14 days. The trial starts when you register. You do not enter a card when you sign up; we ask for a payment method before the trial ends.
Already have an account? Log in
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